Frequently Asked Questions
Everything you need to know about your next jewelry essential.
What materials are used in Mejuri jewelry?
We use high-quality materials including 14k solid gold, sterling silver, gold vermeil, and ethically sourced diamonds and gemstones to ensure durability and shine.
How long does shipping take?
Standard shipping typically takes 3-7 business days within North America. Expedited options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that personalized or engraved pieces are final sale.
Does my jewelry come with a warranty?
Yes, every Mejuri piece is covered by a 2-year warranty that protects against manufacturing defects. We are committed to the quality of our craftsmanship.
How should I care for my gold vermeil pieces?
To maintain the longevity of your vermeil jewelry, avoid contact with water, perfumes, and lotions. Store pieces in a dry place and clean gently with a soft cloth.
Do you offer international shipping?
We currently ship to over 20 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.